Privacy Policy

Last updated: July 10, 2026

ExportComplianceHub ("we," "us," or "our") operates the website https://exportcomphub.com (the "Site"). This page informs you of our policies regarding the collection, use, and disclosure of Personal Data when you use our Site and the choices you have associated with that data.

We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Information We Collect

Automatically Collected Information: When you visit the Site, we may automatically collect certain information about your device, browser type, IP address, referring URLs, pages viewed, and the dates/times of your visits. This information is collected through cookies and similar technologies for analytics and service improvement purposes.

Voluntarily Provided Information: If you contact us through our contact form or email, we collect your name, email address, and any information you choose to include in your message.

2. Use of Data

We use the collected data for the following purposes:

• To provide and maintain our Site
• To respond to your inquiries and communications
• To analyze Site usage and improve our content
• To comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Site and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

Essential Cookies: These are necessary for the Site to function properly and cannot be disabled.

Analytics Cookies: We use Google Analytics to understand how visitors interact with our Site. Google Analytics collects information anonymously and reports website trends without identifying individual visitors.

4. Third-Party Services

We may use third-party services that collect, monitor, and analyze data to improve our Site's functionality. These third-party service providers have their own privacy policies addressing how they use such information.

Google Analytics: You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout

5. Data Security

The security of your data is important to us. We implement commercially reasonable security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right to Access: You can request copies of your personal data.
• Right to Rectification: You can request that we correct inaccurate or incomplete data.
• Right to Erasure: You can request that we delete your personal data under certain conditions.
• Right to Object: You can object to our processing of your personal data.
• Right to Data Portability: You can request that we transfer your data to another organization.

To exercise any of these rights, please contact us at song2026lang@gmail.com.

7. Children's Privacy

Our Site is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you believe a child under 13 has provided us with personal data, please contact us immediately at song2026lang@gmail.com and we will promptly delete such information.

8. GDPR Compliance (EU Users)

If you are a resident of the European Economic Area (EEA), you have the following additional rights under the General Data Protection Regulation (GDPR):

• Right to be Informed: You have the right to be informed about how we collect and use your personal data (this Privacy Policy serves that purpose).
• Right of Access: You can request access to your personal data and a copy of that data in a structured, commonly used, and machine-readable format.
• Right to Rectification: You can request correction of inaccurate personal data or completion of incomplete personal data.
• Right to Erasure ("Right to be Forgotten"): You can request the deletion of your personal data where there is no compelling reason for us to continue processing it.
• Right to Restrict Processing: You can request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or while a deletion request is being processed.
• Right to Data Portability: You can request that we transfer your personal data to another controller where technically feasible.
• Right to Object: You can object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent: Where we rely on your consent to process your data, you can withdraw that consent at any time by emailing us or adjusting your browser settings.

To exercise any of these rights, contact song2026lang@gmail.com with subject "GDPR Request." We will respond within 30 days. If we do not respond satisfactorily, you have the right to lodge a complaint with your local data protection authority or the Irish Data Protection Commission (DPC) if your inquiry relates to Google's data practices.

9. CCPA Compliance (California Users)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You can request disclosure of the categories and specific pieces of personal information we collect, the sources, the purpose, and the third parties to whom we disclose it.
• Right to Delete: You can request deletion of your personal information, subject to certain exceptions.
• Right to Opt-Out: You can opt-out of the sale of your personal information. We do not sell your personal information. However, we may use third-party advertising partners (such as Google AdSense) who may collect or use information in ways that could be considered a "sale" under CCPA.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To make a CCPA request, email song2026lang@gmail.com with subject "CCPA Request." We will verify your identity before responding and will respond within 45 days.

10. Google AdSense and Third-Party Advertising Cookies

We use Google AdSense to display advertisements on our Site. Google, as a third-party vendor, uses cookies to serve ads based on your prior visits to this and other websites.

Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to our site and/or other sites on the Internet. You may opt out of personalized advertising by visiting Google Ads Settings. You can also opt out of third-party vendors' use of cookies for personalized advertising by visiting aboutads.info.

For more information about how Google uses data when you use our site, see "How Google uses information from sites or apps that use our services."

11. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Specific retention periods:

• Contact form submissions: 2 years from the date of submission
• Email correspondence: 3 years from the date of the last email in the thread
• Analytics data (aggregated): 26 months (per Google Analytics default)
• Cookie data: 12 months from last activity, unless you delete cookies earlier

To request deletion of your data before the scheduled retention period, email song2026lang@gmail.com with subject "Data Deletion Request."

12. International Data Transfers

Your personal data may be transferred to and processed in countries other than your country of residence, including the United States (where Google and our hosting provider are located) and China (where our operating team is based). We take all measures reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable data protection laws, including Standard Contractual Clauses (SCCs) approved by the European Commission for transfers to third countries.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: song2026lang@gmail.com
• Office hours: Mon-Fri 9:00-18:00 (GMT+8, China Standard Time)
• By visiting our Contact page